Please take your time to read through the terms & conditions.

How To Order

We like to keep ordering as simple as possible -

The site operates a shopping basket, select the item you want, choose Quantity / Size / Colour

Payment; You then are taken payment screen where you are asked to checkout with Paypal The site operates under a SECURE server,

Please note!!! You do not need to have a paypal account, you STILL can make a payment using your card, details are at the bottom left of the screen at; Don't have a PayPal account? No problem you can make payments by; MasterCard / EuroCard Visa / Delta / Electron  /American Express / Switch / Maestro / Very easy instructions are given.

 

PayPal Security & Privacy

Is PayPal safe to use?
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.

You will see the padlock sign at the top of your browser screen to show this is a secure payment server,, where you are prompted to enter your paypal details

Cheques or postal orders

We also accept Cheques or postal orders from the UK ONLY  for details to where send payments to please email us at ; Buffies@blueyonder.co.uk Once payment is cleared (normally 3-5 working days) we send out goods, as long as posting office is open.

For orders by post, you will need a form, please go to the Printable forms

Bank Transfer

We also Accept Bank Transfer UK Only please contact us for this method.


Lost Items 

All items will be sent Recorded Delivery so there will be a tracking number, so Please contact us within 10 days of any items that you have not  received, and we will send you tracking number.

 Standard Delivery times

Royal Mail should deliver within 3-5 Working days to the UK Mainland
By Airmail 5-7 Working days Europe / 8-10 Working days worldwide, unless there a postal / weather disruption.

Feather Items:

PLEASE DO NOT WASH!!

 

Please Note!! Some of the feathers may become lose.. this is down to the making process of the boas and the said item..

 But this is very normal and will shortly stop without the item becoming bald. 

 

Corsets…

Are best dry cleaned.. or wiped down..

 

Bustle Belts..

These may arrive creased please hang up on coat hanger to help the creases to drop out or 3 seconds in the tumble drier on low heat will work..

ONLY 3 seconds…than puff out as required..

Return policy

Exchanges & Refunds

When after you have purchased your item/s you are un-happy with your order, please contact us via Email Or Call us:07977807925 along with Your transaction code & Name that you bought the item on. We offer an exchange if a faulty item has been made on our behalf. 

When the item is to be exchanged you will be given a return code and address details.

If the item is no longer in stock we will offer a refund, this will be made in the same method that payment was made.

We also understand that you may change your mind of the colour you have chosen after you have received your item, so we will accept an exchange of the item, buyer would have to pay for the return of the item and also the outgoing postage once again.

For exchange & refunds ALL Conditions need to be met :

1.      The items has NOT been worn

2.      Tags still attached!

3.      Prior arrangements have been made beforehand with you and ourselves, as you will be given a return code number.. along with address details to send item to.

4.      Underwear items are NON RETURNABLE due to the nature of the item (ie personal hygiene). 

5.      You need to contact us within 48 hrs of receiving your item to inform us of any problems.

6.      And that we have the item in stock.